On getting started
First things first.
A long-term strategy is crucial - but a strong start in the role builds the credibility that makes everything else possible. It sets the tone for how larger initiatives will be delivered. This is the phase in which we deeply understand and prioritise the issues that matter most, and honestly assess the resource available to address them.
My Approach to IT Leadership
An approach built on 20 years across law, legal technology and regulated manufacturing. What follows reflects how I think about getting started in a new role, how I build a strategy grounded in evidence, and how I ensure that when it comes to delivery, things actually get done.
01
30 · 60 · 90 day plan
Listen. Shape. Deliver.
My entry methodology - how I approach the first 90 days. Understanding deeply before acting decisively.
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02
12 · 24 · 24+ month strategy
A Strategic Approach to IT
A three-horizon framework - what to stabilise now, what to build next, and the strategic questions that shape the firm's technology future.
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03
Principles for every project
Delivering Successful Change
15 principles on why large projects succeed or fail. Think slow, act fast. A framework I share with every delivery team.
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Guiding principle
Build the systems. Then build the people.
Systems and processes set the benchmark; they establish the floor. Principles and behaviours shape habits, and habits determine how high above that floor a team can reach.
Tools I'd Bring to the Role
These are not off-the-shelf frameworks. After hearing from Peter and Dan about the challenges Clarke Willmott faces, I went away and developed these specifically - drawing on experience of having solved similar problems before. Each one is a direct response to something I heard: how to keep a team aligned, how to develop people through change, and how to turn fragmented data into something the firm can actually use.
01
10Past Team Cadence
The structured meeting rhythm I use to keep a team connected, informed and accountable. Systems that set the floor.
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02
Tuckman Team Principles
The lens through which I measure and understand team development. Principles that determine how high above the floor a team can reach.
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03
CW's Heartbeat
A concept for a unified data platform. Data flows in from every system; insight flows out to every decision-maker, powered by Microsoft Fabric.
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